Legal · Governing Law · Australia
BULUUY MIRRII
Terms & Conditions
By accessing our website or placing an order, you agree to the following terms. Please read them carefully.
Acceptance of Terms
By accessing or using the Buluuy Mirrii website located at buluuymirrii.com.au (the "Website"), creating an account, or placing an order with us, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms") in full.
If you do not agree to these Terms, you must not use this Website or place any order. Your continued use of the Website constitutes your acceptance of any updates to these Terms.
These Terms apply to all visitors, users, and customers of Buluuy Mirrii, including those who browse without purchasing.
You must be at least 18 years of age to place an order on this Website, or have the permission of a parent or legal guardian. By completing a purchase, you confirm that you meet this requirement.
About Buluuy Mirrii
Buluuy Mirrii is an Australian Indigenous-owned fashion label. Our Website and operations are based in Australia. All transactions are conducted in Australian Dollars (AUD) and are governed by Australian law.
For all enquiries, including legal or compliance matters, please contact us at:
Buluuy Mirrii
ABN: [Insert ABN]
Email: media@buluuymirrii.com.au
Website: buluuymirrii.com.au
Jurisdiction: New South Wales, Australia
Use of This Website
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Website.
Permitted Use
You may access and browse this Website, make purchases, and interact with content for personal, non-commercial purposes. You may not reproduce, distribute, or exploit any part of this Website or its content for commercial purposes without our prior written consent.
Prohibited Conduct
You must not:
- Use the Website in any way that violates applicable Australian or international laws or regulations
- Attempt to gain unauthorised access to any part of the Website, our servers, or systems connected to the Website
- Transmit any unsolicited or unauthorised advertising, promotional material, or spam
- Use automated tools (bots, scrapers, crawlers) to access or harvest data from the Website without express written permission
- Introduce malware, viruses, or other harmful code to the Website
- Misrepresent your identity or impersonate any person or entity
- Use the Website to infringe the intellectual property or other rights of Buluuy Mirrii or any third party
We reserve the right to terminate or restrict access to the Website at our discretion, including in the event of a breach of these Terms.
Intellectual Property AndCultural Rights
All content on this Website, including designs, artwork, photography, text, brand elements and creative materials, is the intellectual property of Buluuy Mirrii and is protected under Australian and international copyright, trademark and design laws.
Buluuy Mirrii is a First Nations owned fashion label and its designs, motifs, patterns and artistic expressions carry cultural significance as expressions of identity, story and connection to Country. These works are original First Nations cultural creations. Any unauthorised reproduction, copying, imitation, manufacturing or appropriation of these works, in full or in part, is strictly prohibited and may breach both intellectual property law and cultural rights. Purchasing a Buluuy Mirrii garment does not grant any licence to reproduce, adapt or commercially use the design or cultural expression contained within it. No individual, brand or business may copy or sell any Buluuy Mirrii design without written authorisation. Buluuy Mirrii will pursue all available remedies in cases of infringement or cultural misappropriation. Use of this Website is permitted only for personal, non commercial viewing of content and does not allow reproduction, distribution or creation of derivative works.Cultural & Artistic Works
The creative works of Buluuy Mirrii carry cultural significance as expressions of First Nations identity, story, and connection to Country. Any unauthorised reproduction, copying, imitation, or appropriation of Buluuy Mirrii's designs, motifs, or cultural expressions, whether in part or in full, is strictly prohibited and may constitute a violation of both intellectual property law and cultural rights.
Buluuy Mirrii designs are original works. No design, motif, artwork, or garment created by Buluuy Mirrii may be copied, reproduced, manufactured, or sold by any individual, brand, or business without the express written authorisation of Buluuy Mirrii. We take the protection of our creative and cultural work seriously and will pursue all available legal remedies in the event of infringement.
Limited Licence to Use
Buluuy Mirrii grants you a limited, non-exclusive, non-transferable licence to access and view the content on this Website for personal, non-commercial purposes only. This licence does not permit you to:
- Reproduce or distribute Website content without written permission
- Use Website imagery, photography, or design assets for commercial purposes
- Create derivative works based on Buluuy Mirrii's designs or brand elements
- Remove or alter any copyright, trademark, or attribution notices
Orders & Contract of Sale
When you place an order through our Website, you are making an offer to purchase the selected products at the listed price, subject to these Terms. A legally binding contract of sale is formed between you and Buluuy Mirrii only at the point at which we send you an order dispatch confirmation, not at the point of order placement or payment.
Order Confirmation
Upon placing your order, you will receive an automated order confirmation email. This email confirms receipt of your order and is not an acceptance of your offer. We reserve the right to decline or cancel any order prior to dispatch.
Right to Cancel or Decline
Buluuy Mirrii reserves the right to cancel or decline any order for any reason, including but not limited to:
- The product is no longer available or has been damaged prior to dispatch
- A pricing or product description error has occurred on the Website
- We are unable to verify payment or your billing information
- The order is suspected to be fraudulent or placed in bad faith
In the event we cancel your order, you will be notified promptly and any payment received will be refunded in full via your original payment method.
Order Accuracy
You are responsible for ensuring all order details including the selected size, colour, and quantity, and your delivery address are correct before submitting your order. Please review our Sizing Guide before ordering. We cannot be held responsible for errors arising from incorrect information provided at checkout.
Order changes and cancellations must be requested as soon as possible by contacting us at media@buluuymirrii.com.au. We will endeavour to accommodate requests made before dispatch but cannot guarantee changes once an order has been processed. See our Customer Care page for full details.
Pricing, Payment & GST
All prices displayed on the Buluuy Mirrii Website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable, in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
Pricing Accuracy
We make every effort to ensure that prices displayed on the Website are accurate. In the event of a pricing error, we reserve the right to cancel the order and offer you the product at the correct price, or provide a full refund if you do not wish to proceed at the corrected price.
Price Changes
Prices may change at any time without notice. The price applicable to your order is the price displayed at the time you complete checkout.
Payment Security
Payments are processed through secure, encrypted third-party payment gateways. Buluuy Mirrii does not store your full card details on our systems. By submitting payment, you confirm you are authorised to use the payment method provided.
International customers: Prices are in AUD. Your bank or payment provider will apply their applicable exchange rate. Any currency conversion fees are the responsibility of the customer. Customs duties and import taxes applicable in your country are also your responsibility and are not included in the product price or shipping fee.
Product Availability
All products listed on the Buluuy Mirrii Website are subject to availability. We produce many of our pieces in very limited quantities and do not guarantee that any item will be available at the time of your order.
In the event that an item you have ordered is out of stock or unavailable after payment has been processed, we will contact you promptly and offer you either a full refund or, where possible, an alternative arrangement.
Product Descriptions & Imagery
We make every reasonable effort to display product colours, textures, and details accurately on the Website. However, the appearance of colours and finishes may vary depending on your screen calibration and device settings. We do not warrant that product imagery is a perfectly accurate representation of the physical garment.
Product descriptions are provided in good faith. Measurements listed are approximate. We recommend referring to our Sizing Guide and contacting us with any specific queries before placing your order.
One-of-a-kind & limited edition pieces: Several Buluuy Mirrii pieces are unique, handcrafted originals. Once sold, these pieces will not be reproduced or restocked. The Website will reflect updated availability as promptly as possible.
Disclaimers & Limitation of Liability
Website Availability
Buluuy Mirrii does not warrant that this Website will be available at all times, free of errors, viruses, or other harmful components. We may suspend, withdraw, or restrict access to the Website at any time for operational or maintenance reasons without notice.
Accuracy of Information
While we take care to ensure the accuracy of all content on the Website, we do not warrant that information is complete, current, or free from error. Content is provided for general informational purposes and does not constitute professional advice of any kind.
Limitation of Liability
To the maximum extent permitted by law, Buluuy Mirrii's total liability to you for any claim arising out of or in connection with your use of the Website or your purchase shall not exceed the total amount you paid for the relevant order.
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Website or any product purchased, even if we have been advised of the possibility of such damages.
Nothing in this clause is intended to exclude, restrict, or modify any right or remedy you have under the Australian Consumer Law (ACL), Schedule 2 of the Competition and Consumer Act 2010 (Cth), or any other applicable legislation that cannot be excluded by law. For full details of your statutory rights, see Clause 9 below.
Australian Consumer Law
Buluuy Mirrii complies fully with the Australian Consumer Law (ACL) as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). Nothing in these Terms limits, excludes, or modifies your statutory rights under the ACL.
Consumer Guarantees
Under the ACL, our products come with consumer guarantees that cannot be excluded. You are entitled to a remedy if a product:
- Is not of acceptable quality (including safety, durability, appearance, and fitness for purpose)
- Does not match its description or any sample provided
- Is not fit for any particular purpose you made known to us before purchase
- Does not correspond with a model displayed at point of sale
Major vs Minor Failures
Where a product fails to meet a consumer guarantee, your entitlement to a remedy depends on whether the failure is major or minor:
- Major failure: You may choose a refund or replacement of equivalent value, or compensation for the drop in value of the product.
- Minor failure: We may choose to repair, replace, or refund the product.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For details on how to make a claim under the ACL, please refer to our Returns & Exchanges Policy, or contact us directly at media@buluuymirrii.com.au. You may also contact the Australian Competition and Consumer Commission (ACCC) at accc.gov.au or the relevant state consumer protection body.
Warranty Limitations
Improper garment care, including failure to follow the care instructions provided on the garment or on this website, will avoid any manufacturing warranty where damage results from incorrect washing, drying, storage or handling.
Privacy & Personal Information
Buluuy Mirrii is committed to protecting your personal information. We collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information including your name, email address, delivery address, phone number, and payment details when you use our Website, create an account, or place an order. We may also collect information about your browsing behaviour on our Website through cookies and similar technologies.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders and communicate order status
- Respond to your enquiries and provide customer support
- Send you marketing communications where you have opted in to receive them
- Improve our Website, products, and customer experience
- Comply with our legal and regulatory obligations
Disclosure to Third Parties
We do not sell your personal information to third parties. We may share your information with trusted service providers including payment processors, delivery carriers, and marketing platforms, only to the extent necessary to fulfil your order or provide our services. All third-party providers are required to handle your information in accordance with applicable privacy law.
Marketing Communications
If you subscribe to our mailing list or opt in at checkout, we may send you emails about new collections, events, and offers. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly. We comply with the Spam Act 2003 (Cth) in all our marketing communications.
Cookies
Our Website uses cookies to improve your browsing experience, remember your preferences, and gather analytics data. By continuing to use the Website, you consent to our use of cookies. You may adjust your browser settings to refuse cookies, though this may affect certain functionality on the Website.
Access and correction: You have the right to request access to the personal information we hold about you, and to request corrections where that information is inaccurate or incomplete. To make such a request, contact us at media@buluuymirrii.com.au.
Third-Party Services & Links
Our Website may contain links to third-party websites, social media platforms, or services including but not limited to payment providers (Afterpay, Klarna, PayPal), delivery carriers, and social media channels. These links are provided for your convenience only.
Buluuy Mirrii does not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party website or service. Your use of third-party websites is entirely at your own risk and subject to the terms and conditions of those third parties.
We are not responsible for the actions, decisions, or errors of any third-party payment or delivery provider, including failures or delays outside of our control. We will always do our best to assist you in resolving any issues that arise with third-party services in connection with your Buluuy Mirrii order.
Changes to These Terms
Buluuy Mirrii reserves the right to update, modify, or replace these Terms and Conditions at any time. Changes will take effect immediately upon being posted to this page. The date of the most recent revision is displayed at the top of this page.
We encourage you to review these Terms periodically. Your continued use of the Website following any changes constitutes your acceptance of the updated Terms. If you do not agree to any updated Terms, you must stop using the Website.
For significant changes that materially affect your rights as a customer, we will endeavour to provide notice via email or a prominent notice on our Website.
Contact, Governing Law & Disputes
Contact for Legal Matters
For any legal enquiries, complaints, or matters relating to these Terms, please contact us in writing at:
Buluuy Mirrii
Email: media@buluuymirrii.com.au
Website: buluuymirrii.com.au
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales for the resolution of any dispute arising out of or in connection with these Terms or your use of the Website.
Dispute Resolution
We value every customer relationship and will always attempt to resolve disputes informally in the first instance. If you have a complaint or concern, please contact us directly at media@buluuymirrii.com.au and allow us the opportunity to resolve the matter before escalating to a formal dispute process.
If a dispute cannot be resolved directly, you may also seek assistance from the relevant state consumer protection authority or the Australian Competition and Consumer Commission (ACCC) at accc.gov.au.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, Returns & Exchanges Policy, and any other policies published on this Website, constitute the entire agreement between you and Buluuy Mirrii with respect to your use of the Website and your purchases.
Questions about our terms?
We are always happy to clarify anything. Please reach out before placing your order.